We aim to turn around orders as quickly as possible, however please note our standard processing time is 3-5 working days. You will receive an update when your order is being processed. At busy periods this may be slightly longer but we will keep you updated on our Facebook page

Timescales for shipping will take effect from time of processing NOT ordering so please bear this in mind when placing your orders.If you are needing something urgently please contact us on the page first and we can let you know if it is possible.If you have any concerns or need an update on an order once shipped please pop us an email. Please ensure you contact us within 28 days, otherwise we are unlikely to be able to find your parcel, as this is our cut off date. Beyond this point couriers will not refund or search for your parcel so we cannot assist further. If you are worried about your parcel please contact us at drinkwareblanksuk@hotmail.com